*{box-sizing:border-box}html,body{margin:0;padding:0;font-family:Inter,Segoe UI,Arial,sans-serif;background:#0f1115;color:#f7f7f8}a{text-decoration:none;color:inherit}img{max-width:100%}body{background:linear-gradient(180deg,#0f1115 0%,#171a20 100%)}.app-shell{max-width:1180px;margin:0 auto;min-height:100vh;padding:16px}.topbar{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:14px 18px;background:rgba(255,255,255,.06);backdrop-filter:blur(12px);border:1px solid rgba(255,255,255,.08);border-radius:22px;position:sticky;top:12px;z-index:20}.brand-wrap{display:flex;align-items:center;gap:12px}.brand-logo{width:48px;height:48px;border-radius:14px;box-shadow:0 8px 30px rgba(196,20,27,.35)}.brand-title{font-weight:800;letter-spacing:.2px}.brand-subtitle{font-size:12px;color:#c7ccd6}.page-container{padding:18px 4px 100px}.hero-card,.card,.panel{background:#fff;color:#13151a;border-radius:24px;padding:20px;box-shadow:0 18px 60px rgba(0,0,0,.22)}.hero-card{background:linear-gradient(135deg,#fff 0%,#f5f7fb 100%);position:relative;overflow:hidden}.hero-card::after{content:"";position:absolute;right:-60px;top:-60px;width:220px;height:220px;background:radial-gradient(circle,#c4141b 0%,rgba(196,20,27,0) 70%);opacity:.14}.grid{display:grid;gap:18px}.grid-2{grid-template-columns:repeat(2,minmax(0,1fr))}.grid-3{grid-template-columns:repeat(3,minmax(0,1fr))}.muted{color:#6b7280}.h1{font-size:32px;font-weight:900;color:#12141a;line-height:1.1}.h2{font-size:22px;font-weight:800;color:#12141a}.h3{font-size:18px;font-weight:700}.btn{display:inline-flex;align-items:center;justify-content:center;gap:8px;padding:12px 16px;border-radius:14px;border:none;cursor:pointer;font-weight:700}.btn-primary{background:#c4141b;color:#fff;box-shadow:0 10px 28px rgba(196,20,27,.35)}.btn-dark{background:#16181d;color:#fff}.btn-light{background:#f3f5f8;color:#12141a}.btn-outline{background:#fff;border:1px solid #d6dce5;color:#12141a}.btn-sm{padding:10px 12px;font-size:13px;border-radius:12px}.stack{display:flex;flex-direction:column;gap:16px}.row{display:flex;gap:14px;align-items:center}.row-between{display:flex;align-items:center;justify-content:space-between;gap:14px}.chips{display:flex;gap:8px;flex-wrap:wrap}.chip{display:inline-flex;padding:7px 10px;border-radius:999px;background:#f3f5f8;color:#111827;font-size:12px;font-weight:700}.flash{margin:16px 0;padding:14px 16px;border-radius:16px}.flash-success{background:#eaf8ef;color:#0f6a35}.flash-error{background:#ffecec;color:#9a1515}.form-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:14px}.form-group{display:flex;flex-direction:column;gap:8px}.form-group label{font-size:13px;font-weight:700;color:#3b4251}.input,.select,.textarea{width:100%;padding:13px 14px;border-radius:14px;border:1px solid #dde3ec;background:#fff;color:#111827}.textarea{min-height:110px;resize:vertical}.kpi{padding:18px;border-radius:20px;background:#fff;color:#13151a;box-shadow:0 14px 44px rgba(0,0,0,.15)}.kpi .num{font-size:28px;font-weight:900}.service-card{padding:18px;border-radius:22px;background:#fff;color:#12141a;border:1px solid #edf0f5;display:flex;flex-direction:column;gap:12px}.service-card.active{outline:2px solid #c4141b}.order-card{padding:18px;border-radius:20px;background:#fff;color:#12141a;display:flex;flex-direction:column;gap:10px}.badge{display:inline-flex;align-items:center;padding:7px 10px;border-radius:999px;font-size:12px;font-weight:800;background:#f3f5f8;color:#111827}.timeline{display:flex;flex-direction:column;gap:12px}.timeline-item{display:grid;grid-template-columns:18px 1fr;gap:12px;align-items:flex-start}.timeline-dot{width:12px;height:12px;border-radius:999px;background:#c4141b;margin-top:4px}.sidebar{width:270px;flex:none}.admin-shell{display:flex;gap:18px}.sidebar-card{background:#fff;color:#13151a;border-radius:24px;padding:18px;position:sticky;top:90px}.nav-list{display:flex;flex-direction:column;gap:8px}.nav-link{padding:12px 14px;border-radius:14px;font-weight:700;color:#232834}.nav-link.active,.nav-link:hover{background:#f4f6f9}.content{flex:1;min-width:0}.table-wrap{overflow:auto;background:#fff;border-radius:24px;padding:12px}.table{width:100%;border-collapse:collapse;color:#111827}.table th,.table td{padding:14px 12px;text-align:left;border-bottom:1px solid #eef2f6;font-size:14px}.table th{font-size:12px;text-transform:uppercase;color:#6b7280;letter-spacing:.05em}.stats-row{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:14px}.bottom-nav{position:fixed;left:50%;transform:translateX(-50%);bottom:12px;width:min(760px,calc(100% - 20px));background:rgba(13,15,20,.96);backdrop-filter:blur(18px);border:1px solid rgba(255,255,255,.08);display:grid;grid-template-columns:repeat(5,minmax(0,1fr));gap:8px;padding:12px 12px 14px;border-radius:26px;z-index:50;box-shadow:0 18px 40px rgba(0,0,0,.28)}.bottom-nav a{display:flex;flex-direction:column;align-items:center;justify-content:center;gap:7px;color:#cfd5dd;font-size:12px;font-weight:800;padding:8px 6px;border-radius:18px;min-height:70px;transition:.18s ease}.bottom-nav a .bottom-nav-icon{display:flex;align-items:center;justify-content:center;width:42px;height:42px;border-radius:14px;background:rgba(255,255,255,.08)}.bottom-nav a .bottom-nav-icon svg{width:22px;height:22px}.bottom-nav a .bottom-nav-label{line-height:1}.bottom-nav a.active{color:#fff;background:rgba(255,255,255,.06)}.bottom-nav a.active .bottom-nav-icon{background:#c4141b;color:#fff;box-shadow:0 10px 24px rgba(196,20,27,.34)}.section-title{display:flex;align-items:center;justify-content:space-between;gap:12px;margin-bottom:14px}.empty{padding:22px;border:1px dashed #d9dee6;border-radius:18px;background:#fafbfd;color:#5d6575;text-align:center}.cover-logo{width:82px;height:82px;border-radius:20px;box-shadow:0 14px 34px rgba(196,20,27,.25)}.public-wrap{max-width:1200px;margin:0 auto;padding:18px}.public-grid{display:grid;grid-template-columns:1.1fr .9fr;gap:20px}.feature-list{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:14px}.feature{background:rgba(255,255,255,.06);color:#fff;border:1px solid rgba(255,255,255,.08);border-radius:20px;padding:16px}.auth-wrap{max-width:460px;margin:40px auto}.auth-card{background:#fff;color:#13151a;padding:26px;border-radius:28px;box-shadow:0 24px 70px rgba(0,0,0,.28)}@media (max-width:980px){.public-grid,.admin-shell,.grid-2,.grid-3,.stats-row,.form-grid{grid-template-columns:1fr;display:grid}.sidebar{width:auto}.topbar{padding:12px 14px}.h1{font-size:26px}.page-container{padding-bottom:110px}}
.icon-inline{display:inline-flex;align-items:center;gap:8px;font-weight:700}
.icon-inline svg{width:18px;height:18px;flex:none}
.icon-only{display:inline-flex;align-items:center;justify-content:center;width:38px;height:38px;border-radius:12px;background:#fff0f1;color:#c4141b}
.icon-tile{display:flex;align-items:center;gap:12px;padding:14px 16px;border-radius:18px;background:#fff;border:1px solid #eef2f6;color:#111827}
.icon-tile .icon-only{width:42px;height:42px}
.icon-label{display:flex;align-items:center;gap:8px;font-size:13px;font-weight:700;color:#3b4251}
.icon-label svg{width:16px;height:16px;color:#c4141b}
.hero-media{display:grid;grid-template-columns:1.1fr .9fr;gap:18px;align-items:center}
.hero-illustration{background:linear-gradient(135deg,#fff6f6 0%,#fff 100%);border:1px solid #f3d7d9;border-radius:24px;padding:18px;min-height:220px;display:flex;align-items:center;justify-content:center}
.hero-illustration img{max-height:220px;object-fit:contain}
.field-note{font-size:12px;color:#7a8090;margin-top:6px}
.kpi-head{display:flex;align-items:center;justify-content:space-between;gap:12px;margin-bottom:10px}.kpi-head .icon-only{background:#fff6f6}
.metric-list{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:12px}
.media-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:12px}.media-item{border-radius:18px;overflow:hidden;background:#f6f8fb;border:1px solid #edf0f5}.media-item img{display:block;width:100%;height:180px;object-fit:cover}.media-item .meta{padding:12px}
.step-list{display:grid;gap:12px}.step-item{display:flex;gap:12px;align-items:flex-start;padding:14px 16px;border-radius:18px;background:#fff;border:1px solid #edf0f5}.step-number{width:30px;height:30px;border-radius:999px;background:#c4141b;color:#fff;display:flex;align-items:center;justify-content:center;font-weight:800;flex:none}
.summary-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:14px}
.summary-card{padding:16px;border-radius:20px;background:#fff;border:1px solid #edf0f5;color:#13151a}
.mission-card{padding:18px;border-radius:22px;background:linear-gradient(180deg,#fff 0%,#fbfbfd 100%);border:1px solid #edf0f5;display:flex;flex-direction:column;gap:12px}
.progress{height:10px;border-radius:999px;background:#eceff4;overflow:hidden}.progress>span{display:block;height:100%;background:#c4141b;border-radius:999px}
.label-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:14px}
@media (max-width:980px){.hero-media,.summary-grid,.metric-list,.media-grid,.label-grid{grid-template-columns:1fr}}

@media (max-width:640px){.bottom-nav{width:calc(100% - 14px);bottom:8px;padding:10px 8px 12px;border-radius:22px}.bottom-nav a{min-height:66px;font-size:11px}.bottom-nav a .bottom-nav-icon{width:38px;height:38px;border-radius:13px}.bottom-nav a .bottom-nav-icon svg{width:20px;height:20px}}


.grid-2{display:grid;grid-template-columns:1.15fr .85fr;gap:18px}
.compact-form .form-group{margin-bottom:0}
.inline-check{display:flex;align-items:center;gap:8px;font-size:14px;color:#4b5563}
.list-item{display:flex;justify-content:space-between;align-items:center;padding:12px 14px;border:1px solid #e5e7eb;border-radius:14px;color:inherit;text-decoration:none;background:#fff}
.list-item.active{border-color:#dc2626;box-shadow:0 0 0 3px rgba(220,38,38,.08)}
.subtle-card{background:#fafafa;border:1px solid #eee}
@media (max-width: 960px){.grid-2{grid-template-columns:1fr}}

/* phase 3.3.2 */
.avatar{border-radius:50%;object-fit:cover;display:block;background:#f3f5f8;border:1px solid #eef2f6}
.avatar-xs{width:32px;height:32px}.avatar-sm{width:44px;height:44px}.avatar-md{width:56px;height:56px}.avatar-lg{width:76px;height:76px}.avatar-xl{width:108px;height:108px}
.avatar-ring{box-shadow:0 0 0 3px rgba(196,20,27,.12)}
.identity-card{display:flex;align-items:center;gap:14px}.identity-card .meta{min-width:0}.identity-card .meta .title{font-size:16px;font-weight:800;color:#111827}.identity-card .meta .sub{font-size:13px;color:#6b7280}
.avatar-grid{display:grid;grid-template-columns:96px 1fr;gap:18px;align-items:center}
.avatar-upload-box{padding:14px;border:1px dashed #d6dce5;border-radius:18px;background:#fafbfd}
.order-person{display:flex;align-items:center;gap:12px}.order-person .text{min-width:0}.order-person .name{font-weight:800;color:#111827}.order-person .caption{font-size:12px;color:#6b7280}
.order-card.with-avatar{display:grid;grid-template-columns:56px 1fr auto;gap:12px;align-items:center}.order-card.with-avatar .main{min-width:0}
.table-user{display:flex;align-items:center;gap:10px}
.gallery-thumb{width:96px;height:96px;border-radius:16px;overflow:hidden;background:#f6f8fb;border:1px solid #edf0f5}.gallery-thumb img{width:100%;height:100%;object-fit:cover}
@media (max-width:640px){.avatar-grid{grid-template-columns:1fr}.order-card.with-avatar{grid-template-columns:46px 1fr}.avatar-md{width:48px;height:48px}}


/* phase 3.3.3 report center */
.report-shell{display:flex;flex-direction:column;gap:18px}
.report-filter{display:flex;align-items:center;gap:10px;flex-wrap:wrap}
.report-filter .input{min-width:180px;background:#fff}
.report-filter .btn{height:46px}
.report-chip{background:#fff3f3;color:#b7121a;border:1px solid #f1c9cb}
.report-subnav{display:flex;flex-wrap:wrap;gap:10px;padding:10px;background:rgba(255,255,255,.72);border:1px solid rgba(214,220,229,.9);border-radius:20px;backdrop-filter:blur(10px)}
.report-subnav a{display:flex;align-items:center;gap:8px;padding:11px 14px;border-radius:14px;background:#fff;color:#27303d;border:1px solid #ebeff5;font-weight:800;font-size:13px;box-shadow:0 8px 24px rgba(15,23,42,.06)}
.report-subnav a.active{background:#c4141b;color:#fff;border-color:#c4141b;box-shadow:0 12px 28px rgba(196,20,27,.28)}
.report-subnav a svg{width:16px;height:16px}
.report-kpi-grid{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:14px}
.report-kpi-card{background:#fff;color:#13151a;border-radius:22px;padding:18px;border:1px solid #edf0f5;box-shadow:0 16px 44px rgba(0,0,0,.12);min-height:132px;display:flex;flex-direction:column;justify-content:space-between;gap:10px}
.report-kpi-value{font-size:30px;line-height:1;font-weight:900;color:#111827;letter-spacing:-.02em}
.report-summary-grid{grid-template-columns:repeat(4,minmax(0,1fr))}
.report-main-grid{display:grid;grid-template-columns:1.2fr .8fr;gap:18px}
.report-module-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:18px}
.report-module-card{display:grid;grid-template-columns:56px 1fr auto;gap:14px;align-items:center;padding:18px;border-radius:22px;background:#fff;border:1px solid #edf0f5;color:#13151a;box-shadow:0 16px 44px rgba(0,0,0,.12)}
.report-module-card:hover{transform:translateY(-1px);box-shadow:0 22px 52px rgba(0,0,0,.15)}
.report-module-icon{display:flex;align-items:center;justify-content:center;width:56px;height:56px;border-radius:18px;background:#fff0f1;color:#c4141b}
.report-module-icon svg{width:26px;height:26px}
.report-module-arrow{font-size:30px;line-height:1;color:#c4141b;font-weight:500}
.report-table-wrap{background:#fff;border-radius:20px;padding:0;overflow:auto}
.report-table-wrap .table th{position:sticky;top:0;background:#f8fafc;z-index:1}
.report-table-wrap .table td,.report-table-wrap .table th{white-space:nowrap}
.report-bar-row{display:grid;grid-template-columns:150px minmax(0,1fr) 160px;gap:12px;align-items:center}
.report-bar-label{display:flex;flex-direction:column;gap:4px}
.report-bar-track{height:12px;background:#edf1f6;border-radius:999px;overflow:hidden}
.report-bar-track span{display:block;height:100%;border-radius:999px;background:linear-gradient(90deg,#c4141b 0%,#ef4444 100%)}
.report-bar-value{text-align:right;font-weight:800;color:#111827}
.report-small-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:18px}
.report-insight-box{padding:14px 16px;border-radius:18px;background:#fafbfd;border:1px solid #edf0f5;color:#13151a}
.report-hero .muted{max-width:780px}
@media (max-width:1200px){.report-kpi-grid,.report-summary-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.report-main-grid,.report-module-grid,.report-small-grid{grid-template-columns:1fr}}
@media (max-width:640px){.report-kpi-grid,.report-summary-grid{grid-template-columns:1fr}.report-filter .input{min-width:unset;width:100%}.report-subnav{display:grid;grid-template-columns:1fr 1fr}.report-subnav a{justify-content:center}.report-bar-row{grid-template-columns:1fr;gap:8px}.report-bar-value{text-align:left}.report-module-card{grid-template-columns:48px 1fr auto;padding:16px}.report-kpi-value{font-size:26px}}

.topbar-actions-icons{display:flex;gap:10px;align-items:center}.circle-action{position:relative;display:inline-flex;align-items:center;justify-content:center;width:44px;height:44px;border-radius:999px;background:#f3f5f8;color:#151922;border:1px solid #e4e8ef;box-shadow:0 8px 24px rgba(17,24,39,.08)}.circle-action svg{width:20px;height:20px}.circle-action.wa{background:#c4141b;color:#fff;border-color:#c4141b;box-shadow:0 10px 24px rgba(196,20,27,.24)}.circle-action.active{outline:2px solid rgba(196,20,27,.18)}.action-badge{position:absolute;right:-1px;top:-2px;min-width:18px;height:18px;padding:0 4px;border-radius:999px;background:#c4141b;color:#fff;font-size:11px;font-weight:800;display:flex;align-items:center;justify-content:center}.compact-hero{padding:22px}.slim-stats .card{padding:18px 20px}.order-card-soft{border:1px solid #edf1f6;box-shadow:none}.mini-feed-card{padding:16px}.auth-grid{align-items:start}.feed-cover{width:100%;max-height:340px;object-fit:cover;border-radius:18px;border:1px solid #edf1f6}.feed-card{background:#fff;border:1px solid #edf1f6;border-radius:22px;padding:18px;box-shadow:0 12px 32px rgba(17,24,39,.06)}.feed-head{display:flex;gap:12px;align-items:flex-start;margin-bottom:12px}.feed-title{font-weight:800;color:#111827}.feed-text{color:#374151;line-height:1.6}.icon-only{display:inline-flex;align-items:center;justify-content:center;width:40px;height:40px;border-radius:14px;background:#f3f5f8}.icon-only svg{width:20px;height:20px}.quick-panel{display:flex;flex-direction:column;gap:12px}.quick-link{display:flex;gap:12px;align-items:flex-start;padding:14px;border-radius:18px;background:#f9fafb;border:1px solid #edf1f6}.quick-link strong{display:block;margin-bottom:4px}.bottom-nav{width:min(620px,calc(100% - 18px));gap:6px;padding:8px 8px 10px;border-radius:22px}.bottom-nav a{min-height:58px;gap:5px;padding:6px 4px;font-size:11px}.bottom-nav a .bottom-nav-icon{width:34px;height:34px;border-radius:12px}.bottom-nav a .bottom-nav-icon svg{width:18px;height:18px}.page-container{padding-bottom:90px}
@media (max-width:640px){.app-shell{padding:10px}.topbar{padding:12px 12px;border-radius:18px;top:8px}.brand-logo{width:42px;height:42px;border-radius:12px}.brand-title{font-size:15px}.brand-subtitle{font-size:11px}.page-container{padding:14px 0 88px}.h1{font-size:22px}.hero-card,.card,.panel,.feed-card{border-radius:20px;padding:16px}.bottom-nav{width:calc(100% - 12px);bottom:6px;padding:7px 6px 9px;border-radius:20px}.bottom-nav a{min-height:54px;font-size:10px}.bottom-nav a .bottom-nav-icon{width:32px;height:32px}.circle-action{width:40px;height:40px}.auth-grid{grid-template-columns:1fr}.slim-stats{grid-template-columns:repeat(3,minmax(0,1fr));gap:10px}.slim-stats .card{padding:14px}.quick-link{padding:12px}}